{"page":{"id":"01JYESHEZGC20ASG9CW90YVY89","name":"Happitu","url":"https://status.happitu.com/","updated_at":"2026-09-04T15:21:45Z"},"incidents":[{"id":"01M1M7MP1YEE5199YBDEJWVE06","name":"Delayed Quality Assurance Evaluations","status":"resolved","created_at":"2026-09-03T18:14:03Z","updated_at":"2026-09-04T15:21:45Z","resolved_at":"2026-09-04T15:21:45Z","impact":"minor","page_id":"01JYESHEZGC20ASG9CW90YVY89","incident_updates":[{"id":"01M1PG5XETT6JV8M92MHZ97Q7F","body":"Issue is resolved","created_at":"2026-09-04T15:21:45Z","display_at":"2026-09-04T15:21:45Z","incident_id":"01M1M7MP1YEE5199YBDEJWVE06","status":"resolved","updated_at":"2026-09-04T15:21:45Z"},{"id":"01M1M7MP1YTR0HB7Y7A7ZXJWY1","body":"Quality assurance evaluations were delayed due to a temporary capacity constraint, resulting in a processing backlog. We restored processing capacity and cleared the backlog. All evaluations are now operating normally.","created_at":"2026-09-03T18:14:03Z","display_at":"2026-09-03T18:14:03Z","incident_id":"01M1M7MP1YEE5199YBDEJWVE06","status":"investigating","updated_at":"2026-09-03T18:14:03Z"}]},{"id":"01KMJGH9Z7QQSBAE3BS05XVQ5V","name":"NICE CXone Transcription Processing Issue","status":"resolved","created_at":"2026-03-25T12:46:57Z","updated_at":"2026-03-25T13:30:52Z","resolved_at":"2026-03-25T13:30:52Z","impact":"minor","page_id":"01JYESHEZGC20ASG9CW90YVY89","incident_updates":[{"id":"01KMJK1QFK3DFKYAMN6E3MDCAM","body":"This issue is now resolved","created_at":"2026-03-25T13:30:52Z","display_at":"2026-03-25T13:30:52Z","incident_id":"01KMJGH9Z7QQSBAE3BS05XVQ5V","status":"resolved","updated_at":"2026-03-25T13:30:52Z"},{"id":"01KMJH9BM68A8KN2725KEJ1X52","body":"We've patched the problem and are processing queued calls.","created_at":"2026-03-25T13:00:05Z","display_at":"2026-03-25T13:00:05Z","incident_id":"01KMJGH9Z7QQSBAE3BS05XVQ5V","status":"monitoring","updated_at":"2026-03-25T13:00:05Z"},{"id":"01KMJGH9Z7CDTRRJ211DNS09M7","body":"We have identified an issue with the queueing of NICE CXone interactions for transcription. As a result, interactions are not currently being transcribed.","created_at":"2026-03-25T12:46:57Z","display_at":"2026-03-25T12:46:57Z","incident_id":"01KMJGH9Z7QQSBAE3BS05XVQ5V","status":"investigating","updated_at":"2026-03-25T12:46:57Z"}]},{"id":"01KHM2DR2K356A0ZMP6K8YF9C6","name":"Delay in evaluating interactions","status":"resolved","created_at":"2026-02-16T20:31:44Z","updated_at":"2026-03-11T16:57:27Z","resolved_at":"2026-02-16T21:46:00Z","impact":"major","page_id":"01JYESHEZGC20ASG9CW90YVY89","incident_updates":[{"id":"01KHM6NR9QFDYSGVMSG26ZKZ54","body":"Services have been resumed","created_at":"2026-02-16T21:46:00Z","display_at":"2026-02-16T21:46:00Z","incident_id":"01KHM2DR2K356A0ZMP6K8YF9C6","status":"resolved","updated_at":"2026-02-16T21:46:00Z"},{"id":"01KHM6MC8GMQ8EMMCF3DX2935X","body":"Issue as been investigated and resolved","created_at":"2026-02-16T21:45:15Z","display_at":"2026-02-16T21:45:15Z","incident_id":"01KHM2DR2K356A0ZMP6K8YF9C6","status":"investigating","updated_at":"2026-02-16T21:45:15Z"},{"id":"01KHM2DR2KPMWQ1352D1E9266Q","body":"A network connectivity issue is causing evaluating interactions to be delayed.","created_at":"2026-02-16T20:31:44Z","display_at":"2026-02-16T20:31:44Z","incident_id":"01KHM2DR2K356A0ZMP6K8YF9C6","status":"investigating","updated_at":"2026-02-16T20:31:44Z"}]},{"id":"01K7HMTCK15YJ6A9TYWBW4PCZS","name":"Dashboard outage","status":"resolved","created_at":"2025-10-14T15:18:31Z","updated_at":"2026-03-11T16:57:27Z","resolved_at":"2025-10-14T16:46:00Z","impact":"critical","page_id":"01JYESHEZGC20ASG9CW90YVY89","incident_updates":[{"id":"01K7HSTJJDE60SZDG2JDJW5B3E","body":"Client dashboard access has been fully restored. All services are operating normally.","created_at":"2025-10-14T16:46:00Z","display_at":"2025-10-14T16:46:00Z","incident_id":"01K7HMTCK15YJ6A9TYWBW4PCZS","status":"resolved","updated_at":"2025-10-14T16:46:00Z"},{"id":"01K7HR4JENH6CECSAW1A2VFG8G","body":"The client dashboard access issue has been resolved. We're continuing to monitor the service to ensure stability.","created_at":"2025-10-14T16:16:30Z","display_at":"2025-10-14T16:16:30Z","incident_id":"01K7HMTCK15YJ6A9TYWBW4PCZS","status":"monitoring","updated_at":"2025-10-14T16:16:30Z"},{"id":"01K7HMTCK1P1BV81C4SBGKF7XE","body":"We're currently experiencing issues preventing access to the client dashboard. Our team is actively investigating and working to restore access as quickly as possible.","created_at":"2025-10-14T15:18:31Z","display_at":"2025-10-14T15:18:31Z","incident_id":"01K7HMTCK15YJ6A9TYWBW4PCZS","status":"investigating","updated_at":"2025-10-14T15:18:31Z"}]}]}